GoTo Retreats Listing Guidelines: Create an Irresistible Retreat Experience

Quick Summary of Key Guidelines

1. Compliance with Local Laws: Secure necessary permits, follow health and safety regulations, and meet environmental standards.

2. Subscription-Based Link Limitations: Only top-tier hosts can include external website links in their listings. Review what's available in each of our pricing models.

3. Profile Requirements: A complete profile with a bio, professional photo, and core values is required.

4. Stripe Validation: All hosts must complete Stripe validation before activating bookings. Review why validation via Stripe is needed.

5. High-Quality Listings: Detailed descriptions, accurate visuals, and clear target audience specifications improve engagement.

6. Transparent Pricing & Policies: Clearly outline costs and cancellation policies to avoid disputes.

7. Availability Management: Keep calendars updated to prevent double bookings and scheduling conflicts.

8. Communication & Responsiveness: Reply to client inquiries promptly and maintain professionalism.

9. Community Standards: Engage respectfully, provide a safe environment, and follow sustainability practices.

10. Best Practices for Success: Encourage reviews, include FAQs, and use strategic keywords to boost visibility.

By following these guidelines, you help create a trusted and high-quality experience for all users. For more details, review each section below.

Once your listing is submitted, it will go through an approval process to ensure it aligns with our guidelines. Our team will review your submission within 48 hours. If everything checks out, your listing will be approved and published!”

Detailed Listing Guidelines

1. Compliance with Local Restrictions and Legal Requirements

All listings must strictly adhere to local restrictions and regulations, including:

• Permits and Licenses: Ensure all necessary permits and licenses are in place if required by local law. Some locations may require tourism or hosting permits for short-term rentals and retreats.

• Health and Safety Standards: Follow local health codes, building codes, and safety guidelines, especially regarding accommodations, amenities, and communal spaces.

• Environmental Standards: Adhere to local environmental regulations, particularly if operating in protected areas. GTR encourages eco-friendly practices to align with our commitment to sustainability.

Non-compliance may result in listing removal from GoToRetreats and potential legal action.

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2. Subscription-Based Link Limitations

To maintain consistency and streamline the client’s booking experience, the inclusion of external links is tier-dependent:

• Top Tier Only: Only clients in the highest subscription tier can include external websites, social media links, or URLs in their listings.

• Standard Tiers: Clients in other tiers cannot include external links. All necessary contact and booking information should remain within the GTR platform.

Violation of this policy may result in the removal of links from your listing or suspension of the listing itself.

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3. Profile Requirements: Build Trust with a Strong Presence

A well-crafted personal profile is essential for building credibility. All hosts must include:

• Engaging Bio: A clear introduction that includes experience, expertise, and retreat details.

• Values and Philosophy: A description of the guiding principles behind your retreat.

• Professional Photo: A high-quality image of yourself to foster trust with potential clients.

Incomplete profiles may receive lower search rankings on the GTR platform.

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4. Stripe Validation for Secure Bookings

All retreat hosts must complete Stripe validation before activating bookings to ensure:

• Secure Payments: Stripe allows safe, seamless transactions.

• Credibility: Clients can book with confidence through a verified payment gateway.

• Efficient Financial Management: Stripe provides detailed transaction tracking and timely payouts.

Failure to complete Stripe validation will result in a view-only listing until validation is complete.

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5. High-Quality Listings: Description and Visuals

A strong listing attracts more bookings. Ensure your retreat stands out by including:

• Comprehensive Descriptions: Clearly outline location, amenities, activities, accommodations, food, and unique experiences.

• Target Audience: Specify who your retreat is best suited for (e.g., beginners, corporate teams, wellness-focused individuals).

• Highlight Special Features: Emphasize unique offerings, eco-friendly elements, and wellness benefits.

• High-Quality Visuals: Upload high-resolution images and videos of retreat spaces, nature, and activities.

Listings with poor descriptions or low-quality images may receive reduced visibility.

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6. Transparent Pricing and Cancellation Policies

Build trust with clear pricing and policies:

• Full Pricing Disclosure: Clearly outline costs for accommodations, meals, and activities.

• Additional Costs: Mention any extra fees for transportation, special services, or optional activities.

• Cancellation & Refund Policies: Clearly state deadlines and conditions for cancellations or refunds.

Lack of transparency can result in disputes and lower client confidence.

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7. Availability Management

Accurate availability ensures a smooth booking experience:

• Keep Calendars Updated: Avoid double bookings and scheduling conflicts.

• Enhance Booking Potential: Listings with accurate availability receive better visibility and higher client interest.

Failure to manage availability may result in reduced platform ranking.

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8. Communication & Responsiveness

Timely and professional communication improves customer experience:

• Respond Promptly: Aim to reply to inquiries within 24 hours.

• Maintain Professionalism: Use clear, friendly, and transparent communication.

Consistently low response rates may impact listing visibility.

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9. Community Standards and Code of Conduct

All hosts must adhere to GoToRetreats’ community values:

• Respectful Interactions: Discriminatory language or behavior will not be tolerated.

• Safe Environment: Prioritize participant well-being and comfort.

• Sustainability Commitment: Implement eco-friendly retreat practices when possible.

Violations may result in listing removal.

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10. Additional Best Practices for Success

• Encourage Reviews: Positive testimonials enhance credibility.

• Offer Comprehensive FAQs: Address common client questions in your listing.

• Use Strategic Keywords: Optimize your description with relevant terms like “meditation retreat” or “corporate wellness.”

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11. GoToRetreats Platform Benefits

Promote the advantages of booking through GoToRetreats:

• Vetted Providers: Guests book with confidence knowing they’re choosing trusted hosts.

• Curated Experiences: Unique, high-quality retreats exclusive to our platform.

• Customer Support: Our team offers ongoing assistance during the booking journey.

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12. Travel and Accessibility Information

Make it easy for attendees to plan their trip:

• Nearby Airports & Transport Options: Provide clear directions.

• Local Considerations: Mention travel restrictions, best seasons to visit, and packing tips.

Listings missing travel details may not be approved.

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13. Refund & Other Policies

Transparency in refund and cancellation policies is crucial:

• Clearly State Refund Terms: Provide refund deadlines and conditions upfront.

• Highlight Non-Refundable Deposits: If applicable, specify these details to avoid misunderstandings.

Failure to disclose refund policies may result in disapproval.

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Need Help?

For any questions or concerns, contact us at hello@gotoretreats.com.

By following these guidelines, you contribute to a trusted and high-quality retreat marketplace. Thank you for being part of the GoToRetreats community!

GoToRetreats reserves the right to modify these guidelines at any time. Hosts will be notified of significant updates.